"We especially appreciate the opportunity to re-purpose the online infrastructure and content which has enabled us to deliver similar training support for several other Magi Seal customers, employees and business partners."
Bradford (Brad) Wm. Geddes,
President and Chief Operating Officer,
Magi Seal
"The detailed information acquired through the quiz scores has also been tremendously helpful in identifying weaknesses in our training and specific stores that need extra attention from our sales team."
Simon Jervis,
Director of Marketing,
Sealy Canada Ltd.
"We could not be more impressed with the value this organization has delivered to our company."
Christian Labelle,
Training and Field Marketing Specialist,
Samsung Electronics Canada Inc.
"I was pleasantly surprised when they told me they could take my existing content and place it directly in the Leon's House. And of course the best news: this would be done at no additional cost!"
Larry Mayot,
Director Of Sales,
W.C. Woods Co. Ltd
Solutions for the manufacturer
By EPK ADVANTAGE solutions
With increased competition, multiple options, and aggressive price positioning, customers will not tolerate sales associates that are uninformed on the features/benefits of manufacturers' products.
Superior customer service in retail & distribution channels can differentiate your products/services from that of your competitors... it is clearly an area where you have significant influence. A key to maximizing customer service with the consumer is to ensure that the sales associates are experts on the products they sell... your products.
EPK Advantage Solutions can provide your customers organization with an Electronic Product Knowledge (EPK) based training program that will deliver significant, measurable results to the bottom line of the retail organization and to yours.
EPK will provide a solution that...
- Will engage Sales Associates...
they will appreciate the training because they see value in the product for themselves and the organization. - Is customized to your specifications... your branding will be all over it.
- Accomodates multiple learning styles through the use of audio, video, and text ...the barriers to learning are decreased!
- Looks at PK training from a marketing and sales approach.
- Maximizes transfer of information.
- Challenges employees...
with the introduction of testing, employees will know the organization means business. - Is accessible from anywhere.
- Delivers positive ROI.
- Increases customer service.
- Is quick to market.
- Offers a dynamic knowledge base.
- Allows manufacturers to build a one to one relationship with the sales associate... you will know what they know about your product.