Privacy Policies

EPK Advantage is committed to maintaining the accuracy, confidentiality, and security of your personal information. As part of this commitment, the following Ten Privacy Principles govern our actions as they relate to the use of customer information. The principles have been built upon the values set by the Canadian Standards Association's Model Code for the Protection of Personal Information and Canada's Personal Information Protection and Electronic Documents Act.

Accountability

EPK Advantage is responsible for maintaining and protecting the personal information under its control. EPK Advantage has designated an individual or individuals who is/are accountable for compliance with the Privacy Policies.

Identifying Purposes

The purposes for which personal information is collected will be identified before or at the time the information is collected.

Consent

Knowledge and consent are required for the collection, use or disclosure of personal information except where required or permitted by law.

Limiting Collection

The personal information collected must be limited to those details necessary for the purposes identified by EPK Advantage.

Limiting Use, Disclosure and Retention

Personal information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal information may only be retained for the period of time required to fulfill the purpose for which it was collected or as required by law.

Accuracy

Personal information must be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

Safeguarding Customer Information

Personal information must be protected by security safeguards that are appropriate to the sensitivity level of the information.

Openness

EPK Advantage will make information available to our customers concerning the policies and practices that apply to the management of their personal information.

Customer Access

Upon request, a customer shall be informed of the existence, use and disclosure of their personal information, and shall be given access to it. Customers may verify the accuracy and completeness of their personal information, and may request that it be amended, if appropriate.